Deedloom policies
Refund & Cancellation Policy
Share your service details in the booking form, choose an appointment date and time there, then pay the required $20 initial consultation deposit. The appointment is confirmed only after the exact payment is verified. The service details remain subject to owner review.
Customer cancellations
Cancellations less than 24 hours before the selected slot forfeit the $20 deposit. Applicable statutory rights remain intact.
Contact Deedloom more than 24 hours before the selected slot to request a reschedule.
If the owner denies a request
If the owner denies the request or cannot provide the service, the selected slot is released. The owner issues the full $20 refund separately through the Payments page; Deedloom reports it as refunded only after the full amount is confirmed.
No refund is described as complete before the full amount is confirmed. For help, contact Deedloom.help@gmail.com or contact@deedloom.org.