Deedloom policies

Refund & Cancellation Policy

Deedloom memberships are monthly subscriptions that renew automatically until canceled. This page explains how to manage a cancellation and request review of a billing dispute.

Manage or cancel a subscription

Sign in and open your profile to manage billing. Subscribers can open the hosted billing portal and submit a cancellation from their account. A cancellation request stops automated billing renewal instantly. After cancellation, you retain full, uninterrupted access to membership perks, dashboard tools, and community voting rights until the final day of the active monthly billing cycle. The portal shows the cancellation effective date.

If no subscription is found or the portal cannot be opened, contact Deedloom at deedloom-7@polsia.app for assistance. For official operational and legal notices, use this address exclusively.

Open your profile

Refunds

Subscription charges are non-refundable once funds are pooled for community initiatives, except for verified technical system malfunctions or duplicate billing errors. Billing dispute claims must be submitted within 14 days of the transaction date. Approved refunds will be processed and returned within 5 to 10 business days.

Operator and governing law

Deedloom operates as a Sole Proprietorship in Florida, USA. Florida law governs all transactions and disputes.