Deedloom policies

Terms of Service

These terms apply to Deedloom’s local concierge services in Palatka, FL.

Intake, calendar selection, and deposit

Share your service details in the booking form, choose an appointment date and time there, then pay the required $20 initial consultation deposit. The appointment is confirmed only after the exact payment is verified. The service details remain subject to owner review.

Service review and owner denial

If the owner denies the request or cannot provide the service, the selected slot is released. The owner issues the full $20 refund separately through the Payments page; Deedloom reports it as refunded only after the full amount is confirmed.

Customer cancellations

Contact Deedloom more than 24 hours before the selected slot to request a reschedule.

Cancellations less than 24 hours before the selected slot forfeit the $20 deposit. Applicable statutory rights remain intact.

A refund is not described as complete until the owner confirms the full $20 through the supported refund process.

Questions

For booking questions, contact Deedloom.help@gmail.com or contact@deedloom.org.